FAQ

Yes you can! Create your wishlist by logging in or registering and we’ll let you know if your product is in stock when you are ready to buy.

Yes, its perfectly safe. Tech Orbit uses SSL (Secure Server Layer) to process payment details – the international standard for internet browsing security.

Yes, as soon as your order is submitted and confirmed we will send you an email/SMS confirmation, you’ll also get a printed copy when your order is delivered.

We will email your order invoice to you and you can also view it in your order history into your account.

No we don’t. We use TAP as our payment gateway and Dubai Islamic Bank as our banking partner to guarantee you world-class payment security. We respect your privacy and do not share your details with any third parties.

AED10 Delivery Charge for all orders valued less than AED100.

We’ll deliver to you at the time/date you specified on your order. Don’t forget you can track your order online at any time. Track your order online.

Yes, we deliver to any address across UAE.

You won’t have to worry about your refund when you shop with Callmate. We are happy to refund you the money in the form of store credit or credit card reversal. Please note that we do not refund by cash.

Yes, this is subject to the reason for the return; however, the customer care department shall intimate the charges prior to confirming the return. Also refer to Refund, Exchange & Cancellation Policy on this Website.

You can pay through a Visa or a Master credit card using the online safe and secured method, which shall maintain the confidentiality of your credit card details under the regulations of the central bank of UAE.

Yes, all products purchased on Callmateonline carry a manufacturer’s warranty.

Every offer/promotions come with limited stock for a limited time frame as mentioned in each promotion, we request our valued customers to sign in for offers and also check online for deals that surely shall be value for money.

After you have completed your shopping and have settled the payment option, you will receive an order confirmation email with an exclusive order number which shall be used as a reference for all your queries thereon.